Help and Customer Service

Sell & Send

Give your unused electronics a second life. With our recommerce service, you make a valuable contribution to the circular economy while securing a fair value for your device – simple, transparent, and with free shipping within Switzerland. You can find more information in our frequently asked questions.

Sell device now

Buy & Warranty

Choose tested quality without compromise. Our premium smartphones and electronic devices are professionally tested, thoroughly cleaned, and ready for immediate use. For your absolute peace of mind, we provide a 24-month functional warranty and a 30-day return policy. You can find more information in our FAQ regarding purchases.

Go to shop / Buy devices

Certified Apple & Samsung Repairs

Trust the original. As an official service partner for Apple and Samsung, we repair your devices strictly according to manufacturer guidelines. Our manufacturer-certified technicians exclusively use original parts and state-of-the-art diagnostic tools, ensuring your existing manufacturer warranty remains fully intact. You can find more information in our frequently asked questions.

Register a repair

Contact & Customer Service

Our competent Swiss support team is personally here for you. For any individual inquiries regarding your order or sale, we are happy to assist you by phone or email.

How secure is your data?

Utmost discretion for your privacy. Prior to any refurbishment, we perform a 100% certified, irreversible data erasure using state-of-the-art specialist software. Upon request, you will receive your personal erasure certificate. Learn more about certified data erasure.

Corporate Clients

In light of rising prices for new equipment, pre-owned premium devices offer a financially and ecologically excellent alternative for your business. We support you in equipping your employees and securely purchasing your legacy devices – including data-protection-compliant processing. More information about our services for services for corporate customers.

General Terms and Conditions

Transparency builds trust. Here you will find the legal frameworks for our various service areas, clearly structured.

GTC for Purchase & Sale | GTC for Repairs

Great service! Evaluate your mobile phone quickly, send it in conveniently and you'll quickly be paid a fair price. So what more could you want?

Martin Strobel

Very good price/performance ratio. Friendly, fast, helpful and efficient customer service - completely satisfied!

Wolfgang A. Haas

Reparieren.ch zeichnet sich durch einen ausgesprochen tollen Service aus. Extreme Kulanz, maximalste Flexibilität und superschnelle Erledigung. In jeder Hinsicht einfach nur zu empfehlen!!! Vielen Dank!

Michael Niederegger

Security & quality

Certified data erasure, thorough device inspections and up to 24 months of functional warranty including the battery on our devices.

Professional service

Personal support from Switzerland. As an official service partner of Apple and Samsung, we repair devices using original parts exclusively.

Sustainability

Putting the circular economy into practice since 2012. We extend the lifespan of electronics and help smartphones, tablets and other devices stay in use for longer. Shipping your device to us is free of charge and carbon-neutral.